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HBR Guide To Dealing With Conflict

 

 

 

HBR Guide to Dealing with Conflict

by Amy Gallo

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While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.

How can you deal with conflict at work in a way that is both professional and productive - where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation.

The HBR Guide to Dealing with Conflict at Work will give you the advice you need to:

  • Understand the most common sources of conflict
  • Explore your options for addressing a disagreement
  • Recognize whether you - and your counterpart - typically seek or avoid conflict
  • Prepare for and engage in a difficult conversation
  • Manage your and your counterpart's emotions
  • Develop a resolution together
  • Know when to walk away

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HBR Guide to Dealing with Conflict Amy Gallo

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HBR Guide to Dealing with Conflict

Save Share May 22, 2017 How to Make Raising Difficult Issues Everyones Job Transparency Digital Article Ron Carucci If people are too worried about staying in their own lane, thats badAgendas competeSave Share Buy Copies June 16, 2014 Getting the Truth into Workplace Surveys Organizational Development Magazine Article Palmer Morrel-Samuels There's no doubt that companies can benefit from workplace surveys and questionnairesSave Share May 26, 2017 8 Ways to Get a Difficult Conversation Back on Track Difficult conversations Digital Article Monique Valcour Increase your conversational agilitySave Share Buy Copies January 09, 2015 The Right Way to Fire Someone Conflict Digital Article Rebecca Knight Be simple and to-the-pointSave Share April 21, 2017 How Self-Managed Teams Can Resolve Conflict Conflict Digital Article Amit Maimon When you dont have a boss, you need a different approach - Mayo Michael JSave Share Buy Copies October 03, 2016 How to Respond to an Offensive Comment at Work Difficult conversations Best Practice Amy Gallo Know when its worth speaking upSave Share May 01, 2008 HBR Guide to Office Politics Communication Book Karen Dillon 19.95 Add to cart Don't let destructive drama sideline your career 2017Baidu APP Save Share June 27, 2017 How Cultures Across the World Approach Leadership Global Business Video Erin Meyer They vary in deference and decision making

 

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Amy Gallo

 

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